Visions makes it easy to keep up-to-date!     Metegrity Inc., makers of Visions Enterprise, is committed to providing our customers with friendly, professional, quick responses to support issues.Visions Enterprise Support is provided by Metegrity Inc. There are several ways to get the assistance you need. You can: Check out our forums Visions Users can help each other and find site-specific solutions!  Metegrity's User Forums Email us: Visions Support can be reached at support@visions-enterprise.com Email support: For our support staff to assist you better please include the following in your email: computer processor speed (in MHz) RAM installed (in MB) operating system (Win 95,98,2000,XP) Visions version number screen capture of error (if possible) detailed description of error support@metegrity.com Phone support: Contact us if your software isn't functioning properly or if you have questions regarding its operation. If your issue occurs outside regular business hours, we will respond first thing on the next business day. +1 (780) 485-8501 Monday to Friday 8:00am - 5:00pm (MST) In North America, please call 1-866-485-8500 Submit your technical question and an experienced support provider will answer it. Our staff will investigate the problem until your request is resolved to your satisfaction.